Terms of Service
Last edit: 23 Feb 2023


Please read these terms of service carefully before using MetaReflex. By using our game, you agree to be bound by these terms of service. If you do not agree to these terms, please do not use our game.


This contract between the user of the MetaReflex Service, hereinafter referred to as "Customer / User" and Reflex Token S.R.L., with registered office in Via De Nicola n. 42, Cosenza, VAT No. 03767240785



The terms of service below apply to the use of the Metareflex app, which can be downloaded by users from the Google Play Store https://play.google.com/store/apps/details?id=world.metareflex.android.


The terms of  service present how the entertainment/gaming  services related to the  use of the app in a metaverse environment, owned by Reflex Token SRL, work and  describe any associated rights and responsibilities. The terms of service produced by Reflex Token S.R.L., and all instructions, guidelines and information related to these services, adequately and further advertised on the reflextoken.com website.  By using the website and/or the service allowed by  the Metareflex app, the user accepts these conditions.

Reflex Token SRL reserves the right, at its sole discretion, to modify, add or remove portions of these terms of service, at any time. It is the customer's responsibility to periodically check the terms of service for updates. Your continued use of the site and/or service, following published updates to the terms of service, will ensure that such updates are deemed accepted.


1. Services

Users of the Metareflex  app can purchase disposable vouchers (coins), such as digital vauchers that can be used to purchase gaming and leisure packages offered by the interactive platform through PayPal payment systems.

The user is aware that pursuant to art. 6 bis of Presidential Decree no. 633/1972 (amended by Legislative Decree no. 141/2018 - so-called "Voucher Decree"), the vouchers that can be purchased by users of the Metareflex app, are "instruments that contain the obligation to be accepted as consideration or partial consideration for a supply of goods or a provision of services and that indicate, on the instrument itself or in the related documentation,  the goods or services to be transferred or provided or the identities of potential assignors or providers, including the general conditions of use relating thereto.

For the purchase of vouchers by users belonging to non-European countries, VAT will not be charged, as Reflex Token SRL must bear the indirect tax with the issue of self-invoice.

In a metaverse environment, the "voucher-consideration" coin is disposable, as it reflects the definition contained in art. 6-ter of Presidential Decree no. 633/1972, paragraph 1. That said, "any transfer of a disposable voucher prior to the supply of goods or services to which the voucher-consideration gives entitlement, will constitute, to all intents and purposes, the execution of said supply or service" (paragraph 2). The expiration date of coins is 12 months. Within this period, the user is entitled to request the redemption of the voucher for the purchase of leisure and entertainment packages.


2. Registration, Account and Personal Information

By registering with the Metareflex app, the Customer  accepts all the conditions and terms of service indicated. The customer choosing to buy the coins that entitle you to the entertainment and leisure packages, is making an offer for a commercial agreement based on the terms of service signed.

For the purpose of registration and simultaneous opening of the account, the customer is required to communicate certain personal information, a valid e-mail address (which will be used as a Username and for user identification) and a password ("Password").

Reflex token SRL may request to provide personal information (Personal Identifiable Information) and / or financial information to the account owner for KYC (Know Your Customer) and / or AML (Anti-Money Laundering) procedures, if the nature of the executable operations, for future and additional options, makes it necessary to detect them according to the legislation in force in Italy, in accordance with the European one. Reflex Token SRL reserves the right to impose limitations on the account based on the information provided. The customer must ensure that all personal information held by Reflex Token SRL is true, complete, not misleading and updated. The username and password will be assigned provided that you correctly apply registration as a miner. The username and password registered in the system are personal and must not be disclosed to third parties. The number of accounts is limited to 1 for each beneficiary.


3. Use of the Account

By using the Metareflex app,  the Customer confirms that he is not acting for the benefit of other persons or entities. We have the right to assume that any use of the account is made by the Registered Customer who is solely responsible for any use of the Website or Service under his/her username and password.

Only one account is allowed. If you forget your username or password, you can use the password recovery option or contact support at the addresses advertised on the site and in the app.

We are not responsible for any misuse of your password, or account, by you or any other person. If the Customer has reason to assume that any other person is aware of his password or that the account has been used by any other person, he is required to immediately notify Reflex Token SRL by means of the e-mail addresses indicated for support on the site: reflextoken.com.


4. Commissions

Reflex Token S.R.L. reserves the right to modify the paid rates applied to the aforementioned services at any time, or to pay for any previously free services, without prejudice to the possibility for users to request the extinction of the account.   


5. Obligations and Restrictions

The Customer agrees to comply with all applicable laws and regulations, these terms of service and, although not governed by the agreement between the parties, all the rules applicable to the use of websites and services imposed by the Italian and European legal system on the subject. The Customer agrees not to falsely describe or misrepresent himself in any way in any dealings with Reflex Token S.R.L. It is not allowed to abuse campaigns, discounts, reference bonuses provided from time to time by Reflex Token S.R.L and / or its partners. You are not allowed to use any means to mask Internet traffic and IP address (such as Proxy, Tor, VPN, and others). It is forbidden to provide its users or partners with any service provided by Reflex Token S.R.L. It is strictly forbidden to use or exploit errors in the design of the Website, the Service and/or all parties, undocumented features and/or "program bugs" for commercial/personal purposes or as a means of disrupting and/or destabilizing the Service and/or the Website.


6 Intellectual property

All content included in our game, such as text, graphics, logos, images, audio clips, video clips and data collections, is the property of MetaReflex or its content providers and is protected by international copyright laws.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our game, except as authorized by us in writing.


7. Limitations of liability

Reflex Token SRL undertakes to do everything possible to ensure that access to the Services is provided without interruption and that any data transmission takes place without errors. However, due to the very nature of the Internet, uninterrupted access to the network cannot be guaranteed; moreover, access to the Services may also be occasionally suspended or limited to allow maintenance work or the introduction of new activities or services. Such interruptions will be communicated within the app, on the Social networks where Reflex Token SRL is present and on the reflextoken.com website. Reflex Token SRL may always make changes to the app and/or to the content and methods of providing theservices included therein for technical reasons or in order to comply with new legal provisions.

The Company reserves in any case the right to interrupt, in whole or in part, access to the app for serious legal and technical impediments, which in fact prevent the continuation of the contractual relationship established with the Customers / Users, without for this reason the Customers being entitled to any form of compensation, criminal or civil,  except for the possibility of requesting the withdrawal of tokens in storage.

In case of violation of the obligations under these General Conditions, or of the declarations and guarantees given therein, the User will be required to relieve Reflex Token SRL, its employees and collaborators, partner companies, from any liability from legal actions and claims for compensation related to judicial and arbitration proceedings, promoted by any subject in relation to:  violations of third party rights or applicable laws arising from the use of the Service by the Customer in a manner that does not comply with these General Conditions.


8 Right of withdrawal

Customers may withdraw from these General Conditions at any time by sending a ticket to the link: https:://support.reflextoken.com requesting the cancellation of their Account. The withdrawal entitles you to a refund of the coin vouchers purchased up to that moment.


9 Account Suspension and Termination by Company.

Reflex Token SRL may unilaterally modify these General Conditions and withdraw from them at any time and for any reason.

The Company will also have the right to suspend and/or terminate the user's access to the app in the following cases:

  1. you have provided false, incomplete or misleading information upon registration or engaged in fraudulent or unlawful conduct;
  2. Unauthorized or fraudulent use of the Account associated with the Customer or the respective payment information has been detected or reported;
  3. The existence of multiple Accounts belonging to the same natural / legal person has been discovered, or linked to the same identification documentation provided during registration;

Reflex Token SRL reserves the right to decide, at any time, the reactivation of the suspended Account.

In the presence of violations of these General Conditions, Reflex Token SRL reserves in any case, the right to take appropriate judicial initiatives, both civil and criminal, to protect its rights and interests and the rights of third parties.

10 Applicable Law and Jurisdiction

Given the nature of "Consumer" attributable to Customers, pursuant to the discipline of the distance contract provided for and regulated by Articles. from 50 to 61 of Legislative Decree no. 206/2005 (Consumer Code), any dispute concerning the application of these General Conditions and any non-fulfillment or disservices attributable to the Company, will be devolved to the exclusive jurisdiction of the Judicial Authority of the place of residence or domicile of the Consumer Customer.


The general terms of the Service are presented in English and Italian. In case of conflict between translations, the Italian version will prevail.

Reflex Token S.R.L. will have the right to assign and otherwise transfer the contract covered by these terms of service giving you reasonable notice, which may include the communication provided through the website.

All questions, comments or complaints (tickets) must be directed to the support.reflextoken.com service that will take action to respond within 48 hours.

Reflex Token S.r.L. is based in Via E. De Nicola, Cosenza.


Andrea De Cicco

Legal representative Reflex Token SRL


Pursuant to and for the purposes of Articles. 1341 and 1342 of the Italian Civil Code. You specifically approve all the provisions of this Agreement.

Andrea De Cicco

Legal representative Reflex Token SRL