TERMS & CONDITIONS
Please read these terms of service carefully before using
MetaReflex. By using our game, you agree to be bound by these terms of service.
If you do not agree to these terms, please do not use our game.
GENERAL TERMS AND
CONDITIONS OF USE
This contract between the user of
the MetaReflex Service, hereinafter referred to as "Customer / User" and Reflex Token S.R.L., with registered
office in Via De Nicola n. 42, Cosenza, VAT No. 03767240785
The terms of service below apply to
the use of the Metareflex app, which can be downloaded by users from the Google
Play Store https://play.google.com/store/apps/details?id=world.metareflex.android.
The terms of service present how the entertainment/gaming services related
to the use of
the app in a metaverse environment, owned by Reflex Token SRL, work and describe any
associated rights and responsibilities. The terms of service produced by Reflex
Token S.R.L., and all instructions, guidelines and information related to these
services, adequately and further advertised on the reflextoken.com website.
By using the
website and/or the service allowed by the Metareflex
app, the user accepts these conditions.
Reflex Token SRL reserves the right, at its sole
discretion, to modify, add or remove portions of these terms of service, at any
time. It is the customer's responsibility to periodically check the terms of
service for updates. Your continued use of the site and/or service, following
published updates to the terms of service, will ensure that such updates are
Users of the Metareflex app can
purchase disposable vouchers (coins), such as digital
vauchers that can be used to purchase gaming and leisure packages offered by
the interactive platform through PayPal payment systems.
The user is aware that pursuant to art. 6 bis of
Presidential Decree no. 633/1972 (amended by Legislative Decree no. 141/2018 -
so-called "Voucher Decree"), the vouchers that can be purchased by
users of the Metareflex app, are "instruments that contain the obligation
to be accepted as consideration or partial consideration for a supply of goods
or a provision of services and that indicate, on the instrument itself or in
the related documentation, the goods or
services to be transferred or provided or the identities of potential assignors
or providers, including the general conditions of use relating thereto.
For the purchase of vouchers by users belonging to
non-European countries, VAT will not be charged, as Reflex Token SRL must bear
the indirect tax with the issue of self-invoice.
In a metaverse environment, the
"voucher-consideration" coin is disposable, as it reflects the
definition contained in art. 6-ter of Presidential Decree no. 633/1972,
paragraph 1. That said, "any transfer of a disposable voucher prior to the
supply of goods or services to which the voucher-consideration gives
entitlement, will constitute, to all intents and purposes, the execution of
said supply or service" (paragraph 2). The expiration date of coins is 12
months. Within this period, the user is entitled to request the redemption of
the voucher for the purchase of leisure and entertainment packages.
2. Registration, Account and
By registering with the Metareflex app, the Customer accepts all the conditions and terms of
service indicated. The customer choosing to buy the coins that entitle you to
the entertainment and leisure packages, is making an offer for a commercial
agreement based on the terms of service signed.
For the purpose of registration and simultaneous opening of the account,
the customer is required to communicate certain personal information, a valid
e-mail address (which will be used as a Username and for user identification)
and a password ("Password").
Reflex token SRL may request to provide personal information (Personal
Identifiable Information) and / or financial information to the account owner
for KYC (Know Your Customer) and / or AML (Anti-Money Laundering) procedures,
if the nature of the executable operations, for future and additional options,
makes it necessary to detect them according to the legislation in force in
Italy, in accordance with the European one. Reflex Token SRL reserves the right
to impose limitations on the account based on the information provided. The
customer must ensure that all personal information held by Reflex Token SRL is
true, complete, not misleading and updated. The username and password will be assigned
provided that you correctly apply registration as a miner. The username and
password registered in the system are personal and must not be disclosed to
third parties. The number of accounts is limited to 1 for each beneficiary.
3. Use of the Account
By using the Metareflex app, the Customer
confirms that he is not acting for the benefit of other persons or entities. We
have the right to assume that any use of the account is made by the Registered
Customer who is solely responsible for any use of the Website or Service under
his/her username and password.
Only one account is allowed. If you forget your username or password, you
can use the password recovery option or contact support at the addresses
advertised on the site and in the app.
We are not responsible for any misuse of your password, or account, by you
or any other person. If the Customer has reason to assume that any other person
is aware of his password or that the account has been used by any other person,
he is required to immediately notify Reflex Token SRL by means of the e-mail
addresses indicated for support on the site: reflextoken.com.
Reflex Token S.R.L. reserves the right to modify the paid
rates applied to the aforementioned services at any time, or to pay for any
previously free services, without prejudice to the possibility for users to request the
extinction of the account.
The Customer agrees to comply with all applicable laws
and regulations, these terms of service and, although not governed by the
agreement between the parties, all the rules applicable to the use of websites
and services imposed by the Italian and European legal system on the subject.
The Customer agrees not to falsely describe or misrepresent himself in any way
in any dealings with Reflex Token S.R.L. It is not allowed to abuse campaigns,
discounts, reference bonuses provided from time to time by Reflex Token S.R.L
and / or its partners. You are not allowed to use any means to mask Internet
traffic and IP address (such as Proxy, Tor, VPN, and others). It is forbidden
to provide its users or partners with any service provided by Reflex Token
S.R.L. It is strictly forbidden to use or exploit errors in the design of the
Website, the Service and/or all parties, undocumented features and/or
"program bugs" for commercial/personal purposes or as a means of
disrupting and/or destabilizing the Service and/or the Website.
All content included in our
game, such as text, graphics, logos, images, audio clips, video clips and data
collections, is the property of MetaReflex or its content providers and is
protected by international copyright laws.
You agree not to reproduce,
duplicate, copy, sell, resell or exploit any part of our game, except as
authorized by us in writing.
SRL undertakes to do everything possible to ensure that access to the Services
is provided without interruption and that any data
transmission takes place without errors. However, due to the very nature of the
Internet, uninterrupted access to the network cannot be guaranteed; moreover,
access to the Services may also be occasionally suspended or limited to allow
maintenance work or the introduction of new activities or services. Such
interruptions will be communicated within the app, on the Social networks where
Reflex Token SRL is present and on the reflextoken.com website. Reflex Token
SRL may always make changes to the app and/or to the content and methods of providing
theservices included therein for technical reasons or in order to comply with
new legal provisions.
The Company reserves in
any case the right to interrupt, in whole or in part, access to the app for
serious legal and technical impediments, which in fact prevent the continuation
of the contractual relationship established with the Customers / Users,
this reason the Customers being entitled to any form of compensation, criminal
or civil, except for the possibility of
requesting the withdrawal of tokens in storage.
In case of violation of the obligations under
these General Conditions, or of the declarations and guarantees given therein,
the User will be required to relieve Reflex Token SRL, its employees and
collaborators, partner companies, from any liability from legal actions and
claims for compensation related to judicial and arbitration proceedings,
promoted by any subject in relation to:
violations of third party rights or applicable laws arising from the use
of the Service by the Customer in a manner that does not comply with these
8 Right of withdrawal
may withdraw from these General Conditions at any time by sending a ticket to
the link: https:://support.reflextoken.com requesting the cancellation of their
Account. The withdrawal entitles you to a refund of the coin vouchers purchased
up to that moment.
9 Account Suspension and
Termination by Company.
Reflex Token SRL may
unilaterally modify these General Conditions and withdraw from them at any time
and for any reason.
The Company will also
have the right to suspend and/or terminate the user's access to the app in the
Reflex Token SRL
reserves the right to decide, at any time, the reactivation of the suspended
In the presence of
violations of these General Conditions, Reflex Token SRL reserves in any case,
the right to take appropriate judicial initiatives, both civil and criminal, to
protect its rights and interests and the rights of third parties.
10 Applicable Law and Jurisdiction
Given the nature of "Consumer" attributable to Customers,
pursuant to the discipline of the distance contract provided for and regulated
by Articles. from 50 to 61 of Legislative Decree no. 206/2005 (Consumer Code),
any dispute concerning the application of these General Conditions and any
non-fulfillment or disservices attributable to the Company, will be devolved to
the exclusive jurisdiction of the Judicial Authority of the place of residence
or domicile of the Consumer Customer.
The general terms of the Service are presented in English
and Italian. In case of conflict between translations, the Italian version will
Reflex Token S.R.L. will have the right to assign and
otherwise transfer the contract covered by these terms of service giving you
reasonable notice, which may include the communication provided through the
All questions, comments or complaints (tickets) must be
directed to the support.reflextoken.com service that will take action to
respond within 48 hours.
Reflex Token S.r.L. is based in Via E. De Nicola,
Andrea De Cicco
Legal representative Reflex Token SRL
Pursuant to and for the purposes of Articles. 1341
and 1342 of the Italian Civil Code. You specifically approve all the provisions
of this Agreement.
Andrea De Cicco
Legal representative Reflex Token SRL